Frequently asked questions

Rosae is a private theater venue in Koramangala, Bengaluru. We operate eight bespoke theaters with 4K screens, Dolby sound, and recliners or comfy sofas — built for birthdays, anniversaries, date nights, and small private celebrations.

Browse our theaters, pick a slot and a date, enter your details, and pay the advance shown at checkout to confirm. The balance is paid at the venue on the day of your slot.

The advance amount varies by theater and is shown at checkout before you pay. It is small enough that you do not have to think twice, and large enough that it discourages no-shows. The rest of the slot price is paid at the venue.

The balance is due at the venue, before your slot starts. We accept UPI, debit and credit cards, and cash.

No. All slot prices include GST. The only thing you pay online is the advance shown at checkout — the rest is the slot price minus the advance, paid at the venue.

Rosae periodically runs promotions — usually on weekday afternoon slots and during quieter months. Check the homepage or WhatsApp 96321 62334 for current offers.

A GST invoice is emailed to you within 24 hours of your slot ending. If you need it earlier or with a company GSTIN, mention it at the venue.

Yes — book each slot separately. We will keep the same theater for you across slots wherever possible.

We hold the theater for up to 30 minutes from your slot start. WhatsApp us on 96321 62334 the moment you know — late arrivals after 30 minutes without notice are treated as a no-show.

Yes. Refunds depend on how far ahead you cancel — see our refund policy. In short: 10+ days = full refund, 7–10 days = 60%, 5–7 days = 30%, less than 5 days = no refund.

Reschedule is free if you tell us more than 7 days ahead. Between 5 and 7 days = 15% charge. Between 2 and 5 days = 20% charge. Within 24 hours, rescheduling is not allowed and the booking is treated as a cancellation.

Refunds apply to the advance you paid at checkout (and any additional amount paid in advance). Approved refunds reach your bank within 5–7 business days.

If we cancel for any reason — power, theater downtime, anything else — you get a 100% refund OR a free reschedule OR a free upgrade to a higher-tier theater for the same date if available. We notify you at least 12 hours in advance whenever possible.

Yes. WhatsApp 96321 62334 with the new lead booker name and phone number — we will reissue the confirmation.

67 Jyothi Nivas College Road, 5th Block, Industrial Area, Koramangala, Bengaluru 560095. Five minutes from Forum Mall.

Yes — on-site parking is available, and there is additional street parking on the lanes around 5th Block.

You can enter your theater 5 minutes before your slot start time. Earlier setup (for cake or decorations) is possible by request — WhatsApp us in advance.

Yes — clean, well-maintained washrooms are on the same floor as the theaters.

Most of our theaters are on the ground floor. If you have a specific accessibility need, WhatsApp us before booking and we will guide you to the right room.

Of course. Children under 5 are not counted in the guest headcount. Older children count as one guest each.

Yes — the rooms are sound-proofed. Have fun.

No — outside food isn’t permitted inside the theaters. You can order snacks and beverages from our in-theatre menu.

Outside cakes aren’t permitted — we’ll arrange your celebration cake for you. Just tell us what you’d like when you book, and we provide plates, knives, and candles.

Yes — order snacks and beverages from our in-theatre menu before or during your slot.

Outside delivery isn’t permitted inside the theaters — please order from our in-theatre menu instead.

Bring your own account for Netflix, Prime Video, Hotstar, YouTube, Apple TV, JioCinema, Sony LIV — anything that runs on Android TV (or Apple TV in BETA TESTING).

No — Rosae does not supply OTT accounts, downloaded films, or content. You bring the login, we bring the room.

Pendrives and laptop HDMI are not supported. Casting works via your phone (Chromecast / Apple TV) or by signing into the OTT app on the theater TV.

Most theaters run 4K with Dolby surround. Specific screen size and sound profile vary per theater — see the theaters page for the exact spec of each room.

Not yet — Rosae is intentionally rental-only on add-ons. We work with a small panel of trusted Bangalore vendors instead. WhatsApp 96321 62334 with your celebration brief and we will introduce you, or apply to join the panel.

Yes, no extra charge. We just ask that the photographer respect the privacy of other guests in adjacent rooms.

WhatsApp 96321 62334 (fastest), email [email protected], or call the same number. We reply within 15 minutes during 10am–1am.